Help & support

Have a question about our inspired scents, roll-on oils, or local pick-up in Sydney? Here you will find quick answers to our most common enquiries so you can shop with confidence.

Frequently asked questions

At Oil scent co, we believe luxury fragrances should be accessible to everyone. Browse our questions below covering our perfume formulas, car diffusers, and ordering options.

What are inspired dupe perfumes?

Our inspired perfumes are crafted to closely recreate the scent profiles and notes of high-end designer fragrances at an affordable price, giving you luxury everyday wear without the luxury markup.

Why are perfume oils and roll-ons so long-lasting?

Unlike alcohol-heavy sprays that evaporate quickly, our oil roll-on perfumes absorb directly into your pulse points. The concentrated pure oil formulation releases fragrance slowly throughout the day, providing exceptional longevity.

How do I use and refill the car diffusers?

To activate your car diffuser, unscrew the wooden lid, remove the plastic stopper, replace the lid, and gently tilt the bottle for a few seconds so the fragrance saturates the wood. Repeat occasionally when you want a fresh burst of scent.

Are your fragrances safe for sensitive skin?

We source quality, skin-safe cosmetic grade oils. As with any personal fragrance product, we recommend doing a small patch test on your wrist or inner arm before complete daily application.

How does physical pick-up work in Sydney?

If you are based in Sydney, New South Wales, you can select the physical pick-up option at checkout. Once your order has been hand-poured and prepared, we will send an email notification with full pick-up address details and operating times.

How long does order dispatch and delivery take?

Because we take pride in packaging each item carefully, online orders are typically packed within 1 to 3 business days. Domestic delivery across Australia usually arrives within 3 to 7 business days following dispatch.

How can I learn more about the scent notes?

For an in-depth breakdown of top, middle, and base notes alongside luxury scent equivalents, visit our dedicated fragrance notes & dupes guide to find your ideal match.

Can I read more about the family behind Oil scent co?

Yes! We are a family-owned Australian business run by a mum of six passionate about making scents accessible. Head over to our story page to read our full journey.

Ready to find your signature scent?

Explore our complete collection of long-lasting inspired perfume oils, roll-ons, and luxury car diffusers today.